Company: Brown Devs
Contact Email: contact@browndevs.com
At Brown Devs we work with focus, commitment, and transparency. Our services are delivered through defined scopes, timelines, and agreements. Because each project involves dedicated resources and strategic planning, we maintain a strict no-refund policy once a project has been initiated.
1. Upfront Payments
- Any advance or milestone payment made is non-refundable.
- This ensures resource allocation and project commitment from both sides.
2. Project Cancellation
- If you choose to cancel a project after it has started, payments already made will not be refunded.
- Any unpaid invoices for completed work up to the point of cancellation will still be due.
3. Service Issues
- In the rare case of service concerns, our approach is to resolve, fix, or adjust delivery — not refund.
- We prioritize solutions over reversals.
4. Exceptions
- Refunds may only be considered if Brown Devs has not started any work after payment, and no resources have been allocated.
- Such cases are reviewed individually at the discretion of Brown Devs management.
5. Contact
For any questions regarding this policy, please write to us at contact@browndevs.com